Our Insurance Policy

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We Don’t Accept Insurance or Medicare — Here’s Why

We take great pride in how efficient and effective we are in helping our patients, including our willingness to take the time needed to properly diagnose and treat your visual conditions. Unfortunately, insurance companies set parameters that do not always have your best interests in mind and often do not provide coverage for vision therapy services. For these reasons, we do not contract directly with insurance carriers and we have opted out of Medicare.

What Can We Do For You?

We will help as best we can to facilitate your submission for any “out-of-network” reimbursement for which you might be eligible. After your (or your child’s) first eye examination, we can produce a “superbill” that includes the amount you paid to us and the relevant ICD10 diagnostic codes to help your insurer determine your eligibility for reimbursement. 

The superbill will also include the relevant examination, procedure, and/or material codes for which you were charged. You can use this information to work with a representative from your insurance carrier to determine whether they will reimburse you for future vision therapy services (if necessary).

If vision therapy is done, we can provide you with another superbill at the end of each visit that outlines the charges, procedure codes, and diagnostic codes that should be submitted to your insurance carrier for reimbursement. 

What You Need To Know

It’s helpful to know that insurance carriers can be divided into two main categories: Vision Plans (VSP and EyeMed) and Medical Carriers (Kaiser, Blue Shield, Aetna, United, etc.) The initial eye examination could potentially be submitted to either your Vision Plan (if you have one) or your Medical Carrier. If vision therapy is recommended, those visits would nearly always be submitted to your Medical Carrier.

In rare cases, VSP offers vision insurance plans that include vision therapy. We’ve also seen that patients with an HSA card or a flex spending account are often reimbursed by their insurers. Even if insurers won’t provide reimbursement, costs can go towards your deductible.

Vision Therapy Success Stories

Where to find us

San Rafael

You can find our practice in the Wellness Center on the upper level of the Montecito Plaza Shopping Center. Parking is plentiful and there are many great shopping and eating options for before or after your visit, including Trader Joes and Whole Foods across the street.

Contact Information

Address

361 Third Street, Suite C, Montecito Plaza Wellness Center
San Rafael, CA 94901

Our Hours

Mondays
10 AM6 PM
Tuesdays
10 AM6 PM
Wednesdays
9 AM6 PM
Thursdays
10 AM6 PM
Fridays
Closed
Saturdays
9 AM6 PM
Sundays
Closed

San Francisco

Our San Francisco location can be found in the same building as Melody Cafe and Kidspace. All day street and metered parking is available and there is a Safeway nearby.

Contact Information

Address

3401 Mission Street
San Francisco, CA 94110

Our Hours

Mondays
Closed
Tuesdays
11 AM6:30 PM
Wednesdays
Closed
Thursdays
Closed
Fridays
Closed
Saturdays
9 AM5 PM
Sundays
Closed

Our San Francisco location can be found in the same building as Melody Cafe and Kidspace. All day street and metered parking is available and there is a Safeway nearby.

Contact Information

Address

3401 Mission Street
San Francisco, CA 94110

Our Hours

Mondays
Closed
Tuesdays
11 AM6:30 PM
Wednesdays
Closed
Thursdays
Closed
Fridays
Closed
Saturdays
9 AM5 PM
Sundays
Closed

You can find our practice in the Wellness Center on the upper level of the Montecito Plaza Shopping Center. Parking is plentiful and there are many great shopping and eating options for before or after your visit, including Trader Joes and Whole Foods across the street.

Contact Information

Address

361 Third Street, Suite C, Montecito Plaza Wellness Center
San Rafael, CA 94901

Our Hours

Mondays
10 AM6 PM
Tuesdays
10 AM6 PM
Wednesdays
9 AM6 PM
Thursdays
10 AM6 PM
Fridays
Closed
Saturdays
9 AM6 PM
Sundays
Closed

Our Services

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